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An ITIL is the widely accepted to practice service management with the most of the world's popular organizations are also using it. An information technology Infrastructure Library is helping to benefit out from the advancement in the global best practice and it was turned as a choice for most of the industries from medium and small sized enterprise to large corporation.

The initial publication of ITIL version 1 comprises of more than 30 volumes and version two consolidated into 8 sets and in April 2001, a CCTA was added into the OGC and its together announced ITIL version 3 which consist of 26 processes and functions.

This ITIL has different functions such as:

  • Service design
  • Service transition
  • Managerial
  • Service operation
  • Service strategy
  • Continual service improvement

Upon the successful completion of the certification, candidates will attain a basic understanding and knowledge of the ITIL. This ITIL certification is open to any candidate who like to perform better in their career. It helps to become a program or project manager as well as a good idea for the individual professionals who involved in the IT sector. This ITIL offers a huge range of benefits including enabling business changes, supports business outcomes, manage risk in line with the business requirements, optimize customer experience and improves contiunously. Based on the level of certification that the candidate obtained the salary will range between $80000 to $125000.

All the ITIL qualifications will lie under the ITIL credit system which has a particular credit value. As these are applied, the candidate qualifies to test for the higher level certification. Totally there are 5 levels of qualifications under the ITIL qualification scheme which includes

  • ITIL foundation
  • ITIL intermediate level
  • ITIL expert level
  • ITIL Master

The ITIL foundation is the entry level certification, which scores applicants with two credits, comprises of 40 objective type questions. As it is an entry level of certification, it does not require any prerequisite to sit for this exam. It mainly deals with the concepts, terminology and key elements appropriate with the service lifecycle management of ITIL.

An ITIL intermediate level is as its name implies, it is an intermediate level certification, which scores the applicants with 16 or 15 credits. It is always open to the applicants who have passed an ITIL foundation exam. This certification includes 2 elements in which service lifecycle exam includes service design, service operation, service transition, continual service improvement and service strategy and other element service capability exam includes release control and validation, service offering and agreement, operational analysis and support, and planning optimization and protection.

Then the ITIL MALC, which scores the applicants with five credits, needs the applicant to have passed in the 15 credits by passing ITIL intermediate level exam and along with the ITIL foundation exam. Totally it requires 17 credits to sit for this exam. It is also acts as a gateway to attain the ITIL expert certification. This ITIL expert exam, requires to attain 22 credit scores that have to be achieved by passing the MALC, intermediate level and ITIL foundation exams. The ITIL master requires the applicants to attain the ITIL expert level. To attain this certification, the applicants are required to justify and explain how to select and apply a range of techniques, knowledge, methods and principles for supporting management technique and ITIL, to attain desired outcomes.

Required course:

When the applicants complete the given level of an ITIL exam, then they will be given the attributed credits and certification. Each level of certifications has its own necessary requirements.

Required Exam:

An ITIL foundation is the entry level certification, which does not require any prior exams to take. But after the completion of foundation exam, the applicants need to take, intermediate level, ITIL MALC, ITIL expert level and ITIL master qualification test in the level wise.

Exam costs:

The ITIL exam may cost in between $150 to $200. The price may vary between the level of certification and location of the candidate who taking the exam. The above cost needs for a single exam and the candidates need to pay according to the level of certification.

Study material:

There was a separate tool available on the ITIL official site to find the resource partner for the preparation. AXELOS certified partners are one among them which commits to the global practice by joining with their program which offers accredited training organizations with all the latest approved materials. Don't go to the organizations which are not accredited institute. There are institutions which provide e- learning courses for the candidate throughout worldwide can benefit out of it.

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